Refund Policy
Last updated: May 2026
At Made Solutions & Associates, we strive to provide professional, reliable, and high-quality services to all clients. Due to the nature of our services, please review our refund policy carefully.
1. Service Fees
Fees paid for consultations, document preparation, bookkeeping, tax preparation, notary services, administrative services, insurance assistance, translations, and related professional services are generally non-refundable once work has begun.
2. Deposits & Advance Payments
Certain services may require a deposit or advance payment before work begins. Deposits help reserve appointment times and secure project scheduling.
Deposits may be non-refundable depending on the type of service requested and the amount of work already completed.
3. Tax Preparation & Bookkeeping Services
Refunds will not be issued for completed tax preparation, bookkeeping, cleanup/catch-up bookkeeping, or financial organization services once documents have been reviewed, work has started, or files have been prepared.
Clients remain responsible for providing accurate and complete information.
4. Appointment Cancellations
Clients who need to reschedule appointments are encouraged to contact us as soon as possible.
Missed appointments or cancellations made without reasonable notice may be subject to cancellation fees or loss of deposits.
5. Government Fees & Third-Party Charges
Government filing fees, application fees, MVA fees, IRS fees, insurance premiums, apostille fees, and other third-party charges are non-refundable once submitted or processed.
6. No Guarantee of Approval or Outcome
Made Solutions & Associates does not guarantee approval of applications, permits, insurance policies, tax refunds, government filings, or other third-party processes.
Refunds will not be issued based on the outcome or decision of government agencies, insurance carriers, or third-party organizations.
7. Exceptions
Refund requests may be reviewed on a case-by-case basis at the sole discretion of Made Solutions & Associates.
8. Contact Information
If you have questions regarding this Refund Policy, please contact us:
Made Solutions & Associates LLC
📍 Laurel, Maryland
📲 301-532-3875
📧 info@madesolutions-assoc.com